Q 1:What’s your MOQ (minimum order quantity)?
Generally our MOQ is no limited. We accept sample order for testing.
Q 2:What packing do you use?
Neutral package or Customized package.
Q 3:How much are the shipping cost?
Shipping cost is charged by the package’s weight and related to the shipping ways you choose and your destination.
Q 4:About the shipment: what type of shipment will you use?
We usually ship the products by express(delivery it to your door) or by air freight to your nearest airport, shipping days:3-7 working days depend on destination; If the order quantity is large, we may ship by sea container and the best shipping way is by sea, shipping days: over 20 working days depend on destination port.
Q 5:How about getting samples from you?
We will send you the samples after we receive the payment for samples. The buyer shall afford the shipping cost.
Q 6:What’s your company policy on defective goods?
Our company only sell quality items. Defective rate is less than 1%. If there are any defective goods due to production defects or transportation problem, please contact us. Our customer service team will provide immediate response to complaints. We will try our best to give you a pleasant solution.